Privacy Policy

Effective Date: May 27, 2026

This Privacy Policy explains how Bona Terra Commerce handles information collected through this website.

This policy applies to the Bona Terra Commerce website, including pages, forms, and related website content available at bonaterra.io. It does not replace any separate privacy policy or data processing terms that may apply to a Bona Terra Commerce app, product, support system, or commercial agreement.

1. Information We Collect

We may collect information you choose to provide through this website, such as your name, email address, company name, website, message content, and any other details you submit through a contact form or update signup form.

We may also collect limited technical information automatically, such as browser type, device information, pages visited, referring pages, approximate location derived from IP address, and general website usage data.

2. How We Use Information

We use website information to respond to inquiries, provide requested updates, understand interest in our products, improve the website, protect against misuse, and maintain normal website operations.

If you sign up for product updates, we may use the information you provide to send relevant Bona Terra Commerce or BackstockOps updates. You may unsubscribe from these communications when an unsubscribe option is provided.

3. Contact Forms and Product Update Forms

When you submit a form on this website, the information is used to review and respond to your request. Submitting a form does not create a customer relationship, support obligation, partnership, or other business relationship unless we separately agree in writing.

Please do not submit sensitive personal information through website forms.

4. Cookies and Similar Technologies

This website may use cookies, analytics tools, embedded services, or similar technologies to operate the site, understand website performance, and improve visitor experience.

Your browser may allow you to block or delete cookies. Some website features may not work as intended if cookies are disabled.

5. Third-Party Services

This website may rely on third-party services for hosting, analytics, forms, embedded content, spam prevention, or other website functionality. These providers may process limited information as needed to provide their services.

This website may also link to third-party websites, including help documentation, Shopify-related resources, or other external sites. We are not responsible for the privacy practices, content, or security of third-party websites.

6. How We Share Information

We do not sell personal information collected through this website.

We may share information with service providers that help us operate the website, respond to inquiries, manage communications, analyze website usage, or protect the site from misuse. We may also disclose information if required by law, legal process, or to protect our rights, users, systems, or business.

7. Data Retention

We keep website inquiry and communication information for as long as reasonably needed to respond to the inquiry, maintain business records, improve our services, comply with legal obligations, or resolve disputes.

8. Security

We use reasonable administrative, technical, and organizational measures to protect information submitted through the website. However, no website or online transmission is completely secure, and we cannot guarantee absolute security.

9. Your Choices

You may choose not to submit personal information through this website. You may also use browser settings to manage cookies or similar technologies.

If you have submitted information through the website and want to request access, correction, or deletion, please contact us through the Contact page.

10. Children’s Privacy

This website is intended for business and professional audiences. It is not directed to children, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we may revise the effective date above. Your continued use of the website after changes are posted means you accept the updated policy.

12. Contact

If you have questions about this Privacy Policy, please contact us through the Contact page on this website.